REGAL DOG PRODUCT WARRANTY
MATERIALS & WORKMANSHIP – All of our products are made to the highest standards using only the finest materials and manufacturing processes. Our warranty covers flaws in workmanship and materials (not including naturally occurring attributes of our leathers or damage from chewing) that occur during normal use. Send the flawed product back to us and we’ll replace it with the same or comparable model.
Contact us at firstname.lastname@example.org to initiate the warranty process and if possible send photos of the product in question (in some cases returning the product may not be necessary). DO NOT DISCARD FLAWED OR BROKEN PRODUCTS…WE WILL NEED TO SEE THE PRODUCT TO DETERMINE IF IT IS ELIGIBLE FOR WARRANTY. IF YOUR DOG HAS CHEWED THE WEBBING, LEATHER, OR BUCKLE, SEE THE LOYALTY WARRANTY BELOW.
Regal Dog will gladly accept a return for any product purchased through this website, provided that is still in new, unused condition, and in the original packaging. Please note shipping charges are not covered.
Returns should be shipped via FedEx, UPS or insured Parcel Post to the address below.
Regal Dog Products
2675 Meyer Rd, Festus 63028, United States.
If you wish to exchange and item for a different size or style, simply initiate a return and then place a new order for the items you would like. Your new order will go out immediately, then as soon as we receive the returned item you will receive a refund (less shipping charges).
Regal Dog offers free shipping on all US orders.
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Our team will be available to help answer your questions 24/7. Contact us now